RESUME
EXPERIENCE - RETAIL
2024 - 2025
BED EXPERT
DREAMS
ANDOVER, HAMPSHIRE
- Customer service, telephone proficiency, extensive usage of computer programmes and email
- Visual Merchandising
- Completing paperwork, processes, refunds and exchanges
- Processing deliveries, promotions, and markdowns
​
2022 - 2023
VOLUNTEER
SUE RYDER
BOURNEMOUTH, DORSET
- Visual merchandising
- Customer service
- Managing both the shop floor and other employees
2023 - 2024
SUPERVISOR
CLAIRE'S ACCESSORIES
BOURNEMOUTH, DORSET
- Visual Merchandising
- Customer Service whilst assisting customers with queries using extensive product knowledge
- Key holder - opening and closing the store
- Ear and Nose piercing trained
​
2021
VOLUNTEER
CANCER RESEARCH UK
ANDOVER, HAMPSHIRE
- Visual merchandising
- Customer service
- Managing both the shop floor and other employees
EDUCATION
2025 - PRESENT
CARDIFF METROPOLITAN UNIVERSITY
PGCE SECONDARY ENGLISH (11-18) WITH QTS
CARDIFF, WALES
2021 - 2024
ARTS UNIVERSITY BOURNEMOUTH
BA FIRST CLASS HONOURS
BOURNEMOUTH, DORSET
I studied BA Hons Creative Writing, specialising in scriptwriting. I have been able to hone my craft, with a history in poetry and occasionally prose, I am now adept in all areas of writing.
2019 - 2021
ANDOVER COLLEGE
A LEVEL - [4 A's]
ANDOVER, HAMPSHIRE
2014 - 2019
HARROW WAY COMMUNITY SCHOOL
GCSE - [8 GCSE's]
ANDOVER, HAMPSHIRE
PROFESSIONAL SKILLSET
Communication
Problem solving
Proficient recall memory
Eye for detail
Management - team, time, projects
Leadership
Organisation
Critical thinking
TECHNICAL SKILLSET
Scriptwriting for television and film
Financial management
Visual merchandising and organising
Software proficiency
Project management and leadership
Project and budget planning
Digital media - social media platforms